Delivery & Shipping Policy – Nakassi
At Nakassi, we ensure secure, reliable, and timely delivery of your handcrafted jewelry across the globe. As a manufacturer-to-consumer brand, every piece is carefully prepared and shipped with precision to maintain the highest quality standards.
1. Shipping Locations
Nakassi currently delivers to the following countries:
- India
- United States (USA)
- Canada
- Australia
- Germany
- United Kingdom (UK)
- France
- United Arab Emirates (Dubai)
We are continuously expanding our global delivery network to serve more customers worldwide.
2. Shipping Charges
Our shipping charges are structured to provide maximum value while maintaining safe and insured delivery:
- Orders below ₹1,00,000 INR
→ Flat shipping fee of ₹4,000 INR (may vary slightly based on delivery location) - Orders above ₹1,00,000 INR
→ Free Shipping across all supported countries
This approach ensures affordability for smaller orders while offering premium benefits on high-value purchases.
3. Delivery Timelines
Since most Nakassi products are made-to-order or handcrafted, delivery timelines may vary:
Processing Time
- Standard Products: 5–10 business days
- Custom / Made-to-Order Jewelry: 10–20 business days
Shipping Time
- India: 3–7 business days
- International Orders: 7–12 business days
Total delivery time = Processing Time + Shipping Time
4. Order Tracking
- Once your order is shipped, you will receive a tracking ID via email/SMS
- You can track your shipment in real-time through our logistics partner
- Secure & Insured Shipping
- All shipments are fully insured until delivery
- We partner with trusted courier services to ensure safe transit
- Every order is packaged in tamper-proof, secure packaging
6. Delivery Process
- A signature may be required upon delivery for high-value orders
- Please ensure someone is available to receive the package
- For international shipments, delivery partners may contact you before delivery
7. Customs, Duties & Taxes (International Orders)
- Prices on Nakassi may exclude import duties or local taxes
- Any applicable customs charges must be paid by the customer at delivery
- These charges vary by country and are governed by local regulations
8. Delivery Delays
While we strive for timely delivery, delays may occur due to:
- Customs clearance processes
- Remote location deliveries
- Unexpected logistics disruptions
Nakassi is not liable for delays caused by external factors but will actively assist in tracking and resolving issues.
9. Address Accuracy
- Customers must provide a complete and accurate shipping address
- Nakassi is not responsible for delays or losses due to incorrect details
- Any re-shipping due to incorrect address may incur additional charges
10. Failed Delivery Attempts
- If delivery fails after multiple attempts, the order may be returned to us
- Re-shipping charges may apply in such cases
11. Why Nakassi Delivery is Reliable
Unlike traditional retail chains, Nakassi operates with a direct manufacturer-to-customer model, which ensures:
- Better pricing (no retail overheads)
- Direct quality control before dispatch
- Secure handling of high-value jewelry
Contact Us
For shipping queries:
Email: support@nakassi.com
Phone/WhatsApp: +918286645003
Final Note
At Nakassi, every order is treated as a premium delivery experience. From craftsmanship to packaging and final delivery, we ensure your jewelry reaches you safely, securely, and beautifully.