Privacy Policy – Nakassi

Nakassi (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of our clients, partners, and visitors (“you,” “your,” or “user”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://nakassi.com/] or engage with our services.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services. By continuing to use Nakassi’s website, you consent to the practices described herein.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes will be posted on this page with the updated “Last Updated” date. Continued use of our site after such updates signifies your acceptance of the revised policy.

1. Collection of Your Information

We may collect information about you in various ways to provide efficient service and fulfill custom jewelry manufacturing needs. The types of information we collect include:

a. Personal Data

• Name, email address, phone number, company name, and billing/shipping address.
• Demographic details such as country, business type, or preferences when shared voluntarily.

b. Derivative Data

• Data automatically collected by our servers, such as IP address, browser type, operating system, and pages viewed before and after visiting our site.

c. Social Media Data

• Information from social networking platforms (e.g., Facebook, Instagram, Pinterest) when you connect your account to our site, including name, username, and profile details.

d. Mobile Device Data

• Device ID, model, and manufacturer details, including approximate geolocation, when accessing our site via mobile.

e. Third-Party Data

• Data received from partners, affiliates, or vendors to facilitate order processing or marketing campaigns.

2. Use of Your Information

Collected data enables us to deliver a smooth, personalized, and secure experience. Specifically, we may use your information to:

• Process and fulfill custom jewelry manufacturing orders.
• Communicate regarding order status, invoices, or product updates.
• Provide customer support and resolve inquiries or disputes.
• Analyze trends to improve our services and website performance.
• Prevent fraudulent activity and enhance transaction security.
• Send newsletters or promotional updates (with consent).
• Comply with legal obligations or enforce our terms of service.

3. Disclosure of Your Information

We do not sell your personal information. However, we may disclose information in the following situations:

a. Legal Compliance and Protection of Rights

We may disclose information to comply with legal obligations, protect Nakassi’s rights, or prevent fraudulent activity.

b. Service Providers

We share necessary information with trusted third-party vendors (e.g., logistics, payment processors) solely for order fulfillment and operational support.

c. Business Transfers

In case of mergers, acquisitions, or asset transfers, your data may be shared with the successor entity under this same Privacy Policy.

d. Marketing Partners

With your consent, we may share minimal information for co-branded marketing campaigns.

4. Cookies, Web Beacons & Analytics

• Nakassi uses cookies, tracking pixels, and analytics tools to enhance site functionality and track user behavior.
• Cookies help customize content, remember login sessions, and analyze traffic patterns.
• You can disable cookies via browser settings; however, some site features may not function correctly without them.

We may also use third-party services like Google Analytics for insights into website traffic and user preferences. These services may collect data according to their own privacy policies.

5. Internet-Based Advertising

Third-party advertising partners may use cookies or similar technologies to display relevant ads. You can opt out of interest-based advertising via your browser or ad settings.

6. Data Security

• We employ administrative, technical, and physical safeguards to protect your data from unauthorized access or misuse.
• Payment details are processed via secure gateways; Nakassi does not store sensitive payment card data.
• Despite best efforts, no method of online data transfer can guarantee 100% security. Users share data at their own risk.

7. Policy for Children

• Nakassi’s services are not intended for children under 13.
• We do not knowingly collect data from children. If such data is discovered, we will promptly delete it.

8. Do-Not-Track (DNT) Signals

Our website responds to browser DNT signals. If DNT is enabled, we limit certain tracking features to respect your privacy preferences.

9. International Clients & Data Transfer

• We serve clients globally; your information may be stored and processed outside your home country.
• By using our services, you consent to cross-border data transfers in compliance with applicable data protection laws.

10. Retention of Information

We retain personal and transactional data as long as required for:

• Business and order history.
• Legal or tax compliance.
• Quality assurance for repeat or future orders.

Upon request, we can delete or anonymize data no longer required for active business purposes.

11. Your Privacy Rights

Depending on your location, you may have rights under GDPR (General Data Protection Regulation) or CCPA (California Consumer Privacy Act):

Under GDPR (EU Clients):

• Right to access, rectify, or erase your personal data.
• Right to restrict or object to data processing.
• Right to data portability (receive data in a structured format).
• Right to lodge a complaint with a data protection authority.

Under CCPA (California Clients):

• Right to know what personal data is collected, used, and shared.
• Right to request deletion of personal data.
• Right to opt out of the sale of personal data (Nakassi does not sell personal data).
• Right to non-discrimination for exercising your privacy rights.

To exercise these rights, please contact us at the details below. We will verify your identity before processing such requests.

12. Updates to This Policy

Nakassi may revise this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updated policies will be posted with a new “Last Updated” date.

13. Contact Us

For questions, concerns, or privacy-related requests:

Email: support@nakassi.com
Phone/WhatsApp: +918286645003

Our Promise of Confidentiality

At Nakassi, your trust is our most valued asset. We remain committed to protecting your privacy, securing your data, and respecting the confidentiality of every design, transaction, and partnership.